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on orders over £30
Delivery icon Free delivery on orders over £30
Hearing Dog icon 209 hearing dogs trained last year
Shopping bag icon Every purchase helps deaf people

Terms & conditions

Welcome to the Hearing Dogs for Deaf People online shop. Please read our website terms and conditions.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hearing Dogs for Deaf People’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Hearing Dogs for Deaf People’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hearing Dogs for Deaf People, Wycombe Road, Saunderton, Princes Risborough, Bucks, HP27 9NS. Our registered charity number is 293358 (England and Wales) and SC04086 (Scotland). The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Geographical location, Duration of visit, Number of pages viewed.
  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  5. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  8. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.