We are taking a seasonal break - orders won’t be processed or dispatched until after Monday 5 January.

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on orders over £40
Delivery icon Free delivery on orders over £40
Hearing Dog icon 173 hearing dogs trained last year
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Delivery & postage

Your order will normally be delivered within 14 days, although in most cases delivery will be quicker. 

  • Please note we can only deliver to UK and BFPO addresses
  • A delivery charge of £3.99 will apply to all orders under £40
  • All orders over £40 qualify for free delivery.

Please place your Christmas orders no later than Sunday 14th of December 2025 - to ensure they arrive in time for the big day!  

The shop team will be taking a seasonal break, any orders placed after the 23rd of December will not be processed / dispatched until after Monday the 5th of January 2026.